|
|
Vital Skills for Supervisors
14 Skills in Concise Formats—Only $97
Be the one who's helping supervisors by getting them out of the dark with these 14 vital skill modules. Get new supervisors up-to-speed fast, and advance your own skills as a consultant within the work organization..
Conduct live training with a PowerPoint program (notes included) or train with a DVD of the PowerPoint program. Each DVD last about 7-8 minutes and is packed with the right amount of information.
Each of the 14 modules tackles one key skill supervisors must know. Buy one. Buy two. Or, buy them all and save! Our guarantee is that you will be satisfied and thrilled. So will your supervisors or we will provide a 100% money-back refund.  See All of Skill 1!1) Editable PowerPoint with notes.
2) DVD (turn up speakers)
3) Flash for Web Site (coming soon!)
4) Web Course/Sound/Certificate (coming soon!)
5) PowerPoint with Sound/Animated Show (coming soon!)
Choose multiple formats for more ways to train. Would you like to put the skills on your Web site? Phone 1-800-626-4327 to order FLASH files. What about PowerPoint with sound/animation for live "hands free" training on a laptop? Phone to order.
|
|
|
|
|
|
How to Observe Performance
|
|
|
|
|
|
 Skill 2
Documenting Performance
|
|
|
|
|
|
 Skill 3 Mastering Constructive Confrontation
|
|
|
|
|
|
 Skill 4
Evaluating Performance
|
|
|
|
|
|
 Skill 5 Resolving Coworker Conflicts
|
|
|
|
|
|
 Skill 6
Giving Feedback
|
|
|
|
|
|
 Skill 7
Delegating Work and Following Up
|
|
|
|
|
|
 Skill 8
Dispensing Discipline
|
|
|
|
|
|
 Skill 9 Inspiring and Praising Employees to Build Morale
|
|
|
|
|
|
 Skill 10
Building Your Team
|
|
|
|
|
|
 Skill 11 Communicating Effectively with Upper Management
|
|
|
|
|
|
 Skill 12 Investigating Complaints and Incidents Properly
|
|
|
|
|
|
 Skill 13 Managing Unfit for Duty Employees
|
|
|
|
|
|
 Skill 14 Acting to Prevent Violence in the Workplace
|
|
|
|
|
|
|
|
Here's How These Modules Can Help:
-
Help supervisors brush-up on key skills and learn new ones
-
On your Web site, train supervisors 24/7 and "on the fly"
-
On your Web site, e-mail the "launch link" to one supervisor who needs help, or every supervior in your organization.
- Train troubled supervisors referred because of their performance issues and problematic supervision style
- Reduce stress and fear supervisors feel because of inadequate training or experience
- Improve employee productivity because of better trained supervisors
- Train new supervisors faster--get them up to speed
- Improve your ability to coach supervisors as part of your job—improve your ability to be an internal consultant to your organization
- Reduce risk of employment practices liability from missteps and ignorance by supervisors
- Improve your EAP, HR department, or OD department's ability to help supervisors by broadening your capablities to serve them
- Improve the productivity of supervisors and managers
- Experience fewer headaches from grievances and complaints employees bring to the organization because of their problematic relationships with supervisors
- Encourage supervisors to behave more fairly toward employees,thereby reducing risk of employment claims, wrongful termination, or even wrongful discipline
- Improve your supervisors' ability to act earlier when problems emerge, consult properly your department or the EAP, and keep top management informed of critical issues
- Demonstrate that supervisors were trained and that your organization exercised due diligence in matters concerning how employees are treated
|
|
|
|
